Managed Services

Calling in the Reinforcements

24x7 Managed Services Support

To make sure your organization receives the full value of its enterprise technology investment, call on Tier1’s Managed Services for fast, cost-effective support:

  • Assistance with transaction processes
  • Resolving performance and technical problems
  • New Configurations
  • New Integrations
  • Managing Service Requests

With Tier1, you'll reduce the delay and frustration that comes with managing enterprise technology. And, you'll reap the benefits of working with our experts, including adding capabilities without boosting headcount or risking turnover.

Whether we work with you to support Oracle E-Business SuiteHyperionAnalyticsDatabases, Banner, or Salesforce you gain:

  • Lower, More Predictable Costs

    Our complete support team often costs less than a single, full-time employee. We have all of the resources you need.

  • Continuity

    ·      You’ll work with a dedicated representative who knows your systems, policies, procedures, and people.

  • Early Issue Resolution

    Every member of our team is trained to spot issues — and resolve them — before they become problems.

  • Experience

    Our specialists are veterans who have deep experience with all the technologies and systems your company uses.

  • Flexibility

    With skills to match or exceed the largest consulting firms, but the flexibility and personal service of a mid-size firm, Tier1 gives your project the individual attention it deserves.