ORACLE MANAGED SERVICES

Many organizations using Oracle’s Applications do not have the staff, expertise or desire to support the system once it is in production. They would rather focus their efforts on strategic initiatives instead of routine maintenance and support tasks. With this in mind, Tier 1 has developed a world-class operational support organization and flexible support service offerings to help companies that want to outsource all or part of the support of their Oracle Applications. We provide our customers with a dedicated Oracle Applications expert, multiple levels of backup support and guaranteed service levels to ensure their Oracle environment is performing the way they expect it to perform.