Tier 1 Inc- DATABASE SUPPORT SERVICES

Tier 1 also provides standard Oracle database and Oracle application server support for custom and 3rd party applications. Tier 1 provides remote services for the underlying Oracle technology stack for both middle tier and database. This includes:

• Backup/recovery support

• Disaster recovery planning

• Database system management

• Architecture review and planning

• System performance

• Activity analysis

• Proactive 24/7 system monitoring services

• Online activity reporting

• Database event alert